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Airtel upgrades its Postpaid Plans to serve evolving customer needs

Jammu, July 23, 2021: Bharti Airtel has announced new postpaid plans for Corporate and Retail customers. “In the post-pandemic world, the abundance of high-speed data is increasingly becoming a key need for customers; as Work From Home and Online Education is the new normal. In this context, Airtel’s has further simplified its Postpaid plans to offer industry-leading data benefits backed by a 5G ready network and superior digital-first customer care. The plans also come with a range of exclusive benefits such as bundled content and business productivity tools,” a press communiqué issued by the company said.

Ajay Chitkara, Director and CEO – Airtel Business said, “Over the past few years, Airtel has made massive investments in spectrum, infrastructure, and latest technologies to build a 5G ready and secure network that can support the digital transformation journeys of our customers. Our new Postpaid plans offer a holistic connectivity solution along with industry-leading benefits to meet the productivity requirements of our customers in the post-pandemic world.”

As per the new tariff for retail customers, a plan with 40 GB of data and unlimited calls will cost Rs 399 per month for a single number and will have Airtel thanks benefits including Wynk Music App, Airtel Xstream App, Shaw Academy (1 year), Free Hello tunes. Similarly, Rs 499 per month plan will allow a single number to enjoy 75 GB data besides unlimited calls and Airtel Thanks benefits including Amazon Prime (1 year), Disney+ Hotstar VIP (1 year), VIP Service, Airtel Secure, Wynk Music App Premium, Airtel Xstream App Premium, Shaw Academy.

While with the similar Thanks benefits, Rs 999 per month plan with unlimited calls will allow 210 GB combined data with two add-on numbers (1+2) and a Rs 1599 plan with unlimited calls will allow unlimited data and international roaming on a number with one add-on (1+1). However, additional addons will cost Rs 299 per month with a 30 GB data cap. The company has discontinued its 749 Family Postpaid Plan for new customers and will now offer 999 as the only Family Postpaid Plan with enhanced data benefits. Now, Customers can add a connection to any Airtel Postpaid plan at just Rs 299/SIM and get 30 GB additional data (10 GB earlier), unlimited calling, and Thanks benefits.

A key feedback Airtel received from customers was the need for more data as the entire family’s use of digital platforms has increased manifold. As a response, Airtel has refreshed its Family Postpaid plans to help its customers navigate the new normal. With its simplified Postpaid proposition, customers can also easily bundle add-on connections with enhanced data benefits to their existing plans. Also, the new corporate plans introduced by the company include Rs 299 per month for 30GB data and Rs 349 per month with 40GB data with Airtel Call Manager and few Thanks benefit, Rs 399 (60GB data) with Tracemate, Google Workspace besides Call Manager and Rs 499 for 100 GB and Rs 1599 for 500 Gb per month. The communiqué added that all the eligible Airtel Corporate customers will be migrated to the new plans, as applicable, from their subsequent billing cycles.

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